Returns and exchanges for online orders will only be accepted where the product has not been worn, altered, washed and have all original tags attached.

If for some reason something is faulty, missing, or not to your liking, please contact us and let us know and we can work together to find a resolution.

Our highest priority is that you are happy with your clothes!

Return & exchange requests must be received within 7 days of receipt of your order.

Exchanges: In the event of items being exchanged it is the responsibility of the customer to pay for the return postage and full postage of the exchange item back to them.

We reserve the right to refuse any returns where the products are not in new, unused condition. Products sent for return or exchange that are not in new condition can be sent back at the customer’s expense.

 

We are unable to accept returns and exchanges on sale items, special orders or any item sold at a reduced price (unless you purchase Seel Return Insurance at checkout)

 

*Returns on Final Sale Items - Now Available with Seel (US Customers Only)*

Get peace of mind while shopping when you add Seel Return Assurance.

You’ll have the option to return final sale items for a refund by adding Return Assurance at checkout. We’ll calculate the cost based on all eligible items in your cart. Some exclusions will apply.

All standard return policies apply to eligible item(s).The item(s) must be new, unworn, unwashed, in the same condition in which you received them, without any traces of perfumes or other applied scents, and in the original packaging with tags attached.

Returns must be initiated within 7 days from the date your package is marked as delivered by the carrier.

To initiate a return, please follow the instructions provided in your Seel confirmation email and submit your return at
https://app.seel.com/return/portal/login.

Seel will provide a prepaid return shipping label. We are unable to offer free return shipping on eligible item(s) returned. We will deduct the standard $12 return shipping fee from your refund when processing the return.

Return Assurance is currently only offered on orders shipping to addresses in the United States. Please note, the cost of Return Assurance is nonrefundable.
Questions? Email us at returns@seel.com.

Free Returns with Paypal

If you pay for your entire order with your Paypal account, Paypal can refund your return shipping costs on eligible Paypal purchases for selected countries. Full details here.