To start your online return please click here.
Returns and exchanges are accepted 14 days after delivery.
Clearance items are not eligible for exchange.
If you purchased the $2.98 free returns + exchange protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for store credit or exchange and US customers will receive a pre-paid label through our returns center.
If you did not purchase the $2.98 free return + exchange protection at the original time of checkout, or if you are located outside of the US, you will be responsible for returning the product.
To be eligible for refund or exchange, items must be in new condition, unworn, unwashed and all tags attached on every item. Please note: if items smell of perfume, are marked with makeup or deodorant, show signs of wear, or have traces of animal hair they will not be valid for return and no refund will be issued.
Defects must be reported before items are worn, washed or tags have been removed.