All orders are shipped from our US based warehouse directly to you!

Every attempt will be made to process and ship your order the day it's received, but can take between 3-5 business days for regular orders and up to 10 business days for sale orders. We will email you with your tracking number when the order is shipped. 

FREE SHIPPING THRESHOLDS

We offer free shipping for US orders of $200 or more & international orders of $250 or more.

Due to our global customer base and the ever-changing VAT and import regulations, we collect duties and taxes at checkout and ship DDP (duties and taxes paid). This ensures the smoothest and quickest delivery possible for you, while avoiding unnecessary delays with customs.

All orders are shipped by carrier and are fully tracked throughout the delivery process.

• Please remember to fill in your telephone number with country code as DHL requires this so they can easily contact you if they have difficulty locating your address.
• Once your package has been collected for delivery, we will send you a shipping confirmation email complete with tracking number, where you can then opt-in to receive shipping updates via email or SMS.

Further Notes about International Shipping:
All International orders are posted with no insurance, so if your parcel goes missing unfortunately we are not liable for it. We will have proof that it was posted and as we use a fully traced postage company we have not ever had a parcel go missing. Please advise if you would like to insure your parcel at additional cost and we can organize this for you.

If you have any further questions about shipping or payments, please feel free to contact us.